FAQs - General FAQ's
Q: Is the pool heated?
All our pools are heated. Our main Pool heated to 24-25 degrees. Our spa and wading pool is kept from 27 degrees up
Q: What facilities do you have?
Our facilities include:
Pool
Spa
Gym
Sauna
BBQ
Onsite massage
Underground security parking
Q: How close is Surfers Paradise?
We are approx 10-15 min walk to Cavil Avenue
Q: Can I book theme park tickets at Ipanema?
All tours can be booked at reception free of charge. Please see our staff for all your needs
Q: Do you do after hours checkins?
Yes you are able to check in after hours. Please use our intercom located at our front door to call our after hours service. They will in turn supply you with all information required to obtain our keys.
Q: Can I get a late checkout?
Late check outs can be arranged. Please ask our staff when you arrive. A surcharge may apply.
Q: When do I have to pay a deposit?
All bookings must have a deposit to be confirmed. The deposit is paid when your booking is made.
Q: Is there car parking at Ipanema?
Yes, we have underground security parking at Ipanema which is free of charge.
Q: How do I book the conference room?
To book the conference room please call reception and a quote will be given.
Q: Can you store my luggage after I check out?
Yes we are able to store your luggage during office hours.
FAQ Categories
- General FAQ's
12 FAQs
Contact Us
- Ipanema Holiday Resort
2865 Gold Coast Hwy
Surfers Paradise, Gold Coast QLD 4217 - Phone: (07) 5554 4700
- Fax: (07) 5554 4799
- Email: info@ipanema.com.au