Terms and Conditions
All Bookings cancelled will incur a cancellation fee of $50
Bookings cancelled within 14 days of arrival date incur an administration fee of $150
Bookings cancelled less than 7 days prior to arrival will be charged the total cost of the booking.
No shows or early check out will be charged the full amount of the booking.
*Please note that the eTourism Holidays deposit is non-refundable.
At the time of booking your credit card will be charged 11% by eTourism Holidays. Ipanema Holiday Resort will process the remaining balance at the time of booking.
This total deposit is included in the room price and does not include any additional charges or fees. Full payment is required when making direct bookings with Management.
Upon arrival a $200 pre-auth will be taken on a credit card to cover any potential incidentals incurred during your stay at Ipanema.
Please note that the card holder must be present and ID needs to be provided on arrival.
Regarding your bond, as it’s a preauthorisation only, Preauthorisation works as a holding STOP only once leaving Ipanema it does take 1-5 working days for pending to be released, as it’s a private bank account which belongs to yourself only, we cannot ring your bank on your behalf, please discuss with your bank if you have concerns on pending not being released,, please ask your bank to email us, It is not a credit of $200 that comes back into your account it is only a stop & release will happen from 1-5 days, so if you damaged an item in the room for instance money would be debited with our Ipanema name $200 cash security BOND-you will need to provide a BSB & Account number to be deposited into the account which could take 3 working days.
Once again thank you for staying with Ipanema Resort